Data controller
SIA "Mad Format", address: Spāres iela 18 k-1 (Ventspils iela 50), Gate No. 8, entrance E, Rīga, LV-1002. Contact: info@madformat.lv, +371 20 110 460.
Data we process
When you submit a form on our site (consultation, contacts), we receive your name, email address and/or phone number, company (if provided), selected service, message text and any attached files or file links.
We also store a timestamp, the language and the page the request was submitted from.
To understand how people find us, we also store where your visit came from with the request: the website you came from (its domain only, for example google.com), the campaign tags in the link (utm parameters), whether the link carried an ad click identifier (its type only, for example gclid, never its value) and the page where your visit started. Your browser keeps this only in the session storage of the tab (no cookies) and sends it only with the form, and we do not share it with third parties.
Why we process it
We use the data solely to reply to your request, prepare a proposal and fulfil the order. We do not use it for marketing without separate consent and we do not share it with third parties for advertising purposes.
Retention
We keep requests for as long as needed to communicate with you and fulfil the order. Accounting documents are kept for the period required by law.
Your rights
You have the right to request access, correction or deletion of your data, and to withdraw consent. Contact us at info@madformat.lv.
If you believe your data is processed unlawfully, you can lodge a complaint with the Data State Inspectorate of Latvia (Datu valsts inspekcija, www.dvi.gov.lv).
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